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PR Week

Agency Business Report 2007

Industry enters a New Age

Business confidence was abundant in the PR industry in 2006, dovetailing as it has over the past few years with the fundamental changes in marketing taking place in every sector. All in all, this seems to be a great time to be in public relations.
Rank Agency Name US Revenue
    2006 2005
86 Atomic Public Relations $4,350,000 $3,053,000
Change Staff Revenue ($) Location
% 2006 per employee  
42% 36 $120,833 San Francisco

Tech Firms

This was a very good year to be a tech PR firm. A sampling of seven midsize tech PR agencies showed that they increased their revenues an average of 26% in 2006.

The reason for this is apparent to anyone watching the industry: the market — on both coasts — is experiencing a second, if more moderate, Internet boom compared to the heady days of the late 1990s, with Web 2.0 startups, social networking sites, and a large influx of venture capital.

"This is definitely a rising tide lifting all boats," says Todd Defren, CEO of Shift Communications, with offices in San Francisco and Boston. "There is less money floating around, so the budgets aren't that big, which is a good thing. The revolution is real this time. The Internet is here to stay."

Richard Cline, president of Voce Communications, opened a San Francisco office in 2006, a second location to his Palo Alto, CA, headquarters. "Money really hit the streets this year," he adds. Lewis PR had one of the region's most high-profile new-business wins, with Linden Lab, producer of online virtual world Second Life, which itself has become the home-away-from-home for many PR firms.

Atomic PR had a milestone year, with growth at more than 42% and the opening of a Los Angeles office. Key account wins were top Internet names, including Sigma Designs, BitTorrent, which underwent a major content launch, business networking site LinkedIn, and Photobucket.

Atomic CEO and cofounder Andy Getsey says the new wave of tech clients appreciate agencies with specializations who learned from the first Internet decline.

"The agencies that came through the dot-com crash intact are providing a caliber of thought and level of service, and managing their businesses better than ever before," he says. "And they are bringing their clients more value than before, too."

Agency executives say this growth is much more measured — and more thoughtful.

Eastwick Communications principals Barbara Bates and Elaine Cummings say their biggest challenge this past year was keeping their agency culture intact while keeping pace hiring to service new business. Because of its intense focus on culture, Eastwick says, it has a low turnover rate of 12%.

"Growth for growth's sake is not a goal at Eastwick," Bates points out. "Our growth has been really healthy." Getsey says the Bay Area is seeing strength across the tech category, in embedded systems, storage, security, enterprise applications, and other divisions. There have been additional spikes in clean tech, social networking, marketing– related tech, and nonprofit.

Ironically, the tech–industry boom is costing some agencies their accounts, as their clients get bought — and this will continue. Getsey says, "You'll undoubtedly see an uptick in M&A activity because the economy is strong and the industry is in growth mode."